Customer Feedback Made Simple
QR-based rating system that helps businesses monitor and improve service quality
How It Works
Scan
Customer scans the employee’s QR code
Rate
Choose from smiley faces or thumbs up/down
Improve
Management gets instant reports and insights
Why ARMS?
Real-time Alerts
Receive email alerts instantly when a customer chooses ‘Very unhappy’, ensuring prompt attention to critical feedback.
Customisable Questions
Tailor feedback questions for each QR Code, allowing you to gather the specific insights your business needs.
Comprehensive Reports
Get detailed scorecards and progress reports per employee, with ratings, counts, dates, and comments.