Management should monitor employees Rating Counts and we strongly recommend that those who fail to receive daily/weekly rating counts should receive additional guidance and training on protocols by using the following training videos.
Fuel Attendants: https://youtu.be/i5hCbGHv4IQ
Cashiers: https://youtu.be/h3hL2xibxHs
Waiters: https://youtu.be/vB3GGXYV7WY
Managers: https://youtu.be/k9bZ11V6k-g
Managers (Rating reports): https://youtu.be/PcQ5UiTipss